Information on payment methods and shipping costs in the GERMENS online shop
In the GERMENS® online shop you can choose different payment options.
After you have placed your order and completed your address entries, select the desired payment method.
If the ordered goods are in stock, you will receive them within a few days by DHL or UPS.
If the ordered products are not in stock, they will be made. This takes a few weeks.
In this case, you will receive a written order confirmation by post.
Here you will receive further information if the ordered goods are not in stock.
If you have any questions, you are also welcome to send us an
email.
Payment method PAYPAL
Pay conveniently via Paypal
You need a Paypal account for this. There are no fees for you.
Payment method PREPAYMENT
After placing your order, you will receive a confirmation email with details of the bank account.
Please transfer the amount to our account. Please note that the goods will only be delivered after receipt of the invoice amount.
This can take up to 2 additional days. There are no fees for you.
Payment method KLARNA PAY LATER
Order with this payment method and pay the invoice directly to KLARNA within 30 days. There are no fees for you.
Payment method CREDIT CARD
Easy and secure payment by credit card, we accept Visa - Mastercard - American Express - Cartes Bancaires - CartaSi
Payment methodAPPLEPAY
Pay easily and securely with ApplePay.
Apple Pay is the digital payment method of the iPhone manufacturer Apple. Users need a credit card from a financial service provider that cooperates with Apple. There are no fees for you.
Payment method GIROPAY
Pay easily and securely with GiroPay.
Giropay is an online payment procedure from parts of the German banking industry. It is based on the transfer via online banking and has been specially optimised for the requirements of e-commerce. There are no fees for you.
Payment method KLARNA SOFORT
Pay simply and securely with KLARNA SOFORT.
KLARNA Sofortüberweisung is a direct bank transfer that works with online banking data. There are no fees for you.
Payment method DHL NACHNAHME
Pay in cash when the parcel is delivered by a DHL parcel carrier.
You pay the invoice amount directly to the parcel carrier plus the DHL cash on delivery and delivery charges of 7.00 € when shipping within Germany. Higher fees may apply within Europe.
Overview of shipping costs by delivery area
GERMENS® delivers worldwide with UPS
GERMANY
Within Germany, outbound shipping is free of charge. Any return shipment by the customer is at the customer's own expense.
IMPORTANT: Any return shipment must be accompanied by proof of delivery so that the goods are protected in the event of the package disappearing.
EUROPA
Shipping within European countries costs 13.99 €. Any return shipment by the customer is at his own expense.
IMPORTANT: Any return shipment must be accompanied by proof of delivery so that the goods are protected in the event of the package disappearing.
WELTWEIT
Shipping costs to countries worldwide vary and can be requested from GERMENS in advance. Any return shipment by the customer is at his own expense.
IMPORTANT: Any return shipment must be accompanied by proof of delivery so that the goods are protected in the event of the package disappearing.
